API server outage affecting Universal cameras offline status and cloud player timeline

Incident Report for IPTechView

Resolved

This incident has been resolved.

Posted Jun 22, 2023 - 23:43 UTC

Monitoring

The issue has been identified and a fix is being implemented.

Posted Jun 22, 2023 - 23:33 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 22, 2023 - 23:33 UTC

Investigating

We are currently investigating this issue.

Posted Jun 22, 2023 - 23:33 UTC

This incident affected: Backend (API) and US-EAST Region (Recording Processors, Magic Link Network).