Cloud recordings processes delayed

Incident Report for IPTechView

Resolved

This incident has been resolved.

Posted Apr 12, 2023 - 00:49 UTC

Monitoring

Recording issue fix deployed and in production.

Recordings affected 11:15 am - 5:15 pm CST are being requeued over the next few hours to fill in any recording gaps you may see on your timelines.

New recordings after 5:15 pm CST were not affected.

Posted Apr 12, 2023 - 00:48 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 12, 2023 - 00:38 UTC

Investigating

We are currently investigating this issue.

Posted Apr 12, 2023 - 00:38 UTC

This incident affected: US-EAST Region (Recording Processors).