This incident has been resolved. No problem with recordings or monitoring. Required resyncing of backlinks for 5% of cameras that allow for remote live view and GUI access.
Posted Jan 24, 2023 - 17:29 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 24, 2023 - 17:29 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 24, 2023 - 17:26 UTC
Investigating
We are currently investigating this issue.
Posted Jan 24, 2023 - 17:25 UTC
This incident affected: Frontend (IPTechView Website, MxMSP Website, MxLINQ Website) and US-EAST Region (Magic Link Network).