Recording issue fix deployed and in production, All previous recordings are being requeued over the next few hours to fill in any recording gaps you may see on your timelines. System should catch up within hours, still monitoring.
Posted Mar 07, 2023 - 23:56 UTC
Monitoring
Degraded recording infrastructure, unable to retain individual recording paths in database. Resolution identified and deployed, all outstanding recordings should resume processing.
Posted Mar 07, 2023 - 23:51 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 07, 2023 - 23:50 UTC
Investigating
We are currently investigating this issue.
Posted Mar 07, 2023 - 23:50 UTC
This incident affected: US-EAST Region (Recording Processors).