Incident resolved yesterday, continued monitoring shows system is once again stable.
Posted Jun 14, 2023 - 20:38 UTC
Monitoring
IPTECHVIEW underlying cloud infrastructure provider (AWS) has reported degradation of service for one of the regions IPT uses. This is impacting timely processing of new recordings and reachability of some camera/endpoints. We are closely monitoring this incident with AWS.
Posted Jun 13, 2023 - 20:32 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 13, 2023 - 20:32 UTC
Investigating
We are currently investigating this issue
Posted Jun 13, 2023 - 20:32 UTC
This incident affected: US-WEST Region (Recording Processors) and US-EAST Region (Recording Processors).